Agenda
Built around practitioner-led discussions and real-world case studies, the LendTech Summit agenda explores how lenders are modernising credit, operations and technology while navigating the practical realities of implementation.
This edition explores lending technology strategy, AI-ready foundations, modernising operations, AI in credit decisioning, portfolio intelligence and the practical realities of moving technology into production.
Speaker
Oscar Cunningham, Co-Founder & Director of Events, Shape Finance
This panel explores how organisations can develop a technology strategy aligned to their business goals, balancing immediate operational improvements with long-term transformation. Discussion will cover where to prioritise investment across the lending lifecycle, how technology strategies should differ by organisational maturity, and the trade-offs between building, buying, integrated platforms and modular architectures to create a technology stack that remains flexible as priorities evolve.
Speakers
Oksana Dovorecka, Former Executive Director – Lending Workflows at UBS, Independent [Moderator]
Sophie Kettle, Head of Buy-to-Let, Yorkshire Building Society
Ben Thomas, Founder & CRO, Covecta
Session topic to be announced
Speaker
Jan Syrinek, Head of Product, Resistant AI
This session will challenge the assumption that lending journeys should always be designed around minimum friction. Drawing on the approach at Clay, Naga will explore how purposeful customer interaction, open banking data and technology can help lenders build a more rounded understanding of customer circumstances, improve credit decisioning and identify where automation can support, rather than replace, human judgement.
Speaker
Naga Tumuluri, Chief Commercial Officer, Clay Consumer Lending, Paydown & Kravings
Session topic to be announced
Speaker
Ben Thomas, Founder & CRO, Covecta
Ben Robinson, Head of Technology at Fair Finance, will share a practical case study on the role strong vendor relationships play in successful technology transformation. Drawing on Fair Finance’s experience, he will explore how closer alignment, communication and shared ownership with technology partners can support better delivery, enable CRM integration and automation, and create stronger foundations for future growth.
Speaker
Ben Robinson, Head of Technology, Fair Finance
AI is beginning to reshape how credit decisions are made, but successful adoption depends on knowing where automation adds value and where human expertise remains essential. This panel explores how lenders are deploying AI across the credit decisioning process, the lessons learned from moving beyond pilots into production, and the governance, trust and operational controls needed to support responsible adoption. Discussion will also examine how the role of AI in credit decisioning is likely to evolve as organisations gain confidence in the technology and its capabilities.
Speakers
Cat Powell, Head of Data Insight & Automation, Novuna Business Finance
Sarah Jackson, Head of Credit, Liqwid
Jan Syrinek, Head of Product, Resistant AI
Session topic to be announced
Modernisation doesn’t stop once a loan is originated. This session explores how lenders are using technology to improve servicing, collections and customer management, enabling more efficient operations, earlier intervention and better customer outcomes across the life of the loan.
Speaker
James Hill, CEO, Flexys
The challenge isn’t whether to govern AI, it’s how to do so without preventing progress. This session shares one lender’s experience of building governance that enables innovation, supports responsible lending and creates confidence to explore and scale AI responsibly.
In this candid case study, Michael Dean shares lessons from Avamore Capital’s three-year journey building its own lending technology platform. From the commercial decision to bring development in-house to overcoming challenges around reliability, user adoption and implementation, Michael explores what worked, what went wrong and why building trust in technology is just as important as delivering new capabilities. The session offers practical insights into balancing innovation, development speed and operational reliability.
Speaker
Michael Dean, Director & Co-Founder, Avamore Capital
Interested in attending LendTech Summit?
Attendance is complimentary for qualifying senior leaders from banks, lenders and financial institutions.
Request an invitation and our team will be in touch to confirm your place.
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