17 November 2026 · London

Agenda

Built around practitioner-led discussions and real-world case studies, the LendTech Summit agenda explores how lenders are modernising credit, operations and technology while navigating the practical realities of implementation.

This edition explores lending technology strategy, AI-ready foundations, modernising operations, AI in credit decisioning, portfolio intelligence and the practical realities of moving technology into production.

TIME
SESSION
FORMAT
08:30 – 09:15
Arrival and Networking Breakfast
Networking
09:15 – 09:20
Welcome and Introductory Remarks
Opening Remarks
09:20 – 10:10
Building the Right Lending Technology Strategy: How should lenders decide what to modernise, when to modernise, and how to get there?

This panel explores how organisations can develop a technology strategy aligned to their business goals, balancing immediate operational improvements with long-term transformation. Discussion will cover where to prioritise investment across the lending lifecycle, how technology strategies should differ by organisational maturity, and the trade-offs between building, buying, integrated platforms and modular architectures to create a technology stack that remains flexible as priorities evolve.

Panel Discussion
10:10 – 10:20
From Application to Decision: Automating Information Capture Across the Lending Process

The quality and speed of lending decisions depend on the quality of information captured at the very start of the journey. This session explores how technology is helping lenders automate application intake, information capture, verification and preparation, reducing manual effort while providing lending teams with faster access to complete, trusted information.

Vendor Presentation
10:20 – 10:30
Getting the Foundations Right: Building AI-Ready Lending Foundations

Many lenders are investing in AI, but fragmented systems, poor data quality and disconnected workflows continue to limit its impact. Learn how one organisation strengthened its foundations to unlock more reliable technology and future AI capability.

Industry Case Study
10:30 – 10:40
Modernising Loan Origination: Building Smarter Lending Workflows

Loan origination sits at the heart of the lending process, yet many organisations still rely on fragmented workflows and manual handoffs. This session explores how modern lending technology is streamlining origination, automating workflows and helping lenders deliver faster, more efficient application journeys.

Vendor Presentation
10:40 – 10:50
Delivering Better Customer Outcomes Without Compromising Responsible Lending

Technology can help create faster, simpler lending journeys, but not every step should be frictionless. This case study explores how one lender has improved customer outcomes while maintaining responsible lending, balancing speed, convenience and good lending decisions.

Industry Case Study
10:50 – 11:25
Coffee & Networking Break
Networking
11:25 – 12:15
Redefining Credit Decisioning in the Age of AI

AI is beginning to reshape how credit decisions are made, but successful adoption depends on knowing where automation adds value and where human expertise remains essential. This panel explores how lenders are deploying AI across the credit decisioning process, the lessons learned from moving beyond pilots into production, and the governance, trust and operational controls needed to support responsible adoption. Discussion will also examine how the role of AI in credit decisioning is likely to evolve as organisations gain confidence in the technology and its capabilities.

Panel Discussion
12:15 – 12:25
Building Continuous Portfolio Intelligence: Moving from Point-in-Time Decisions to Ongoing Risk Management

As lending portfolios evolve, so too must the way organisations monitor risk. This session explores how technology is helping lenders connect origination decisions with continuous portfolio intelligence, enabling more proactive portfolio management and earlier intervention.

Vendor Presentation
12:25 – 12:35
Beyond Origination: Modernising Servicing, Collections and Customer Management

Modernisation doesn’t stop once a loan is originated. This session explores how lenders are using technology to improve servicing, collections and customer management, enabling more efficient operations, earlier intervention and better customer outcomes across the life of the loan.

Vendor Presentation
12:35 – 12:45
Governing AI Without Slowing Lending Innovation

The challenge isn’t whether to govern AI, it’s how to do so without preventing progress. This session shares one lender’s experience of building governance that enables innovation, supports responsible lending and creates confidence to explore and scale AI responsibly.

Industry Case Study
12:45 – 12:55
The Last Mile Problem: Why the Final 20 Percent of Implementation Is the Hardest

Most lending technology initiatives work in principle, but the final stage often exposes integration, governance, and operational challenges that delay go live. This discussion explores what separates projects that reach production from those that stall in the final stretch.

Industry Case Study
12:55 – 14:00
Closing Remarks & Networking Lunch
Closing / Networking
14:00
End of Event
End

Interested in attending LendTech Summit?

Attendance is complimentary for qualifying senior leaders from banks, lenders and financial institutions.

Request an invitation and our team will be in touch to confirm your place.

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Shape Finance is a trading name of LUMORA MEDIA LTD, a company registered in England & Wales.
Company Number: 16287245
Registered Office: Cornhills, West Meon, Hampshire, GU32 1LX, United Kingdom.